Spas & Hot Tubs
Hot Tub in Rockwall, TX
Here at Aries Spas, our goal is to help you find the best spot for your new hot tub. We only use quality products during the installation process, and we're members of the Better Business Bureau, so you can depend on our work. With the attention to detail that we can provide, Aries Spas in Rockwall, TX is the best choice.
Excellent Customer Service
We want to make you as happy as possible with your new hot tub or gazebo, so don't hesitate to ask us any questions during the installation process. We can help you design the complete spa experience for your backyard, and we're always dedicated to your overall satisfaction.
If you're ready to install your new hot tub or you just have some questions about how we can help, don't hesitate to give us a call today. Aries Spas in Rockwall, TX is your locally owned and operated hot tub manufacturer, available any day but Sunday.
I don’t write many reviews, but I am so impressed with Aries Spas, I am taking the time to do so. From the minute I walked into their showroom, down to the last detail of prompt delivery, my transaction went as smooth as silk. I couldn’t have asked for more prompt and polite service, and I am in love with my new, beautiful Aries Spa!
Their spas and service is the best! My hot tub still runs great and it's 20 years old!
Amazing company! They've been around 30+ years and still had items available for our almost 18 year old Airies spa.
Awesome people and customer service.. See Chris in sales, he knows his stuff
This is my second purchase from Aries Spa. The first unit lasted 19 years and we always had quick and courteous service. This recent purchase was quick and easy and setup was great. Everyone was very nice, courteous and helpful. Directions and hints to take care of the unit were very helpful.
Aries Spas is open 6 days a week for our customers convenience. We are a manufacturing facility, not a retail store or parts supply house, therefore we are not open evenings or on Sunday. We except payment for parts and service by phone. In fact, this is the most widely used method as most of the parts & supplies are shipped directly to our customers front door. Aries Spas are American made, in the great state of Texas and all parts are available on-line. You can also purchase parts from Spa Depot or Spa Parts Plus if you prefer.
Great product and experience! Very knowledgeable staff and great to do business with.
Amazing. Hard to say much more. Had a hot tub at our old home in another state, decided to leave it as the company we bought it from said not to transport it. Purchased our new home without a hot tub and almost immediately started to search. Looked at MULTIPLE models and many locations/shows. Did a great deal of research, then happened to casually ask someone in the pool business. His response, "stop looking and go see Aries Spas -- don't even consider buying from anyone else." We are glad we did. Traded a few e-mails with Lori, then went into the showroom and met Mike. Like others have said "no pressure." We started talking to them in November, made the purchase in April after Mike referred us to a great electrician. Mike was so patient in explaining all the options, made recommendations, but definitely had our interest and budget in mind. Delivery and install couldn't have been smoother. Pete and his team were fabulous. Did a great job of talking me through the differences between my old hot tub and this one. Talked about what was important to maintain long-life, maintenance, etc. Everything was flawless. We could not be more pleased. I believe we got much more spa for our money this time around. Highly recommend Aries Spas and have already done so. Thank you!
The December 26th tornado damaged my spa to the point that it could not be repaired. I searched the internet and visited some local spa dealers. Then, I decided to try Aries in Rockwall. I was very impressed with how I was treated and what a great product they have. Lori was my sales person and she took good care of us. I especially like that they fabricate the spas in their onsite manufacturing facility. That allowed me to have all the electrical and plumbing fixtures located on the left side, which is not blocked by my deck. Should repairs ever be needed, there is a very easy access. The custom fabrication allowed me to add more options, to make this My Spa. I highly encourage anyone looking for a new spa, to visit Lori at Aries. Hopefully, TXDoT will be done with the construction along I30. But, even with that, Aries is worth the trip.
We love to travel! But we have that "getaway" feel now right in our own backyard! Thank you ARIES SPA! Never knew what we were missing! Just the quiet time and relaxation is priceless. For my husband's back, the soothing water is so helpful. We are very pleased! Why didn't we think of ARIES SPA sooner!
Aries Spas is located at 4176 East I-30 Rockwall Tx 75087. They are 1.5 Miles East of Exit 70 on Hwy 30. Coming from Dallas just take Exit 70 and drive 1.5 miles on service road and they are on the hwy with big blue sign. If you are coming from the East take exit 70 and use overpass then fallow service road back east on service road.
Since about 1994, we've owned two Aries Spas and just purchased our third. Lori and the staff at Aries are locally owned and they mold their own shells on site. There QC is top notch and their knowledgable customer service is outstanding. I would recommend them everytime. Todd W.
The pricing and vision Aries Spas had was far better than I could have ever imagined. Theye took my ideas and reformed them to give me the oasis that I was hoping to achieve. Not only did they finish in one day, but their workmanship and punctuality were right on the money. It's as if the were doing the hot tub/deck/building for themselves which tells me that Aries takes a lot of pride in their craft. I would definitely recommend this company to anyone interested in enjoying your little hide away. Arieso can sculpt your backyard into the Haven you've always wanted ...Thank you
Aries is a wonderful company with wonderful products.
Excellent Product and Service, Highly Recommended
On time and efficient
After visiting three spa dealers we decided on Aries. They offered the complete package: financing, electrical hookup service provider, and foundation and spa install. Everyone was courteous, friendly and efficient. Everything was done on time when promised. After the install they spent time with us covering spa operation and chemical usage. We are very happy and would recommend Aries to others.
great customer service and product
Lori was very quick to respond to my communications and was very knowledgeable and helpful in helping us make the selection and preparing the site for delivery....The gentlemen who delivered the hot tub were friendly and helpful as well!! We absolutely love our hot tub and have had no issues thus far (purchased only a couple months ago). We would definitely recommend Aries Spas to anyone looking to purchase.
I love my Aries Spa
I've only had my spa for 6 weeks, but we are really enjoying it! Everything happened as promised. The installers were timely. It looks good. It heats up nicely. It's powerful enough. It's comfortable. The only suggestion are the deep seats. I'm not a fan of lounges because of the float factor. I do have to turn of the bottom jets in the deep seats to avoid float. The proof of ownership will however be a couple of years from now. Hopefully, everything continues to work well and I'm still a happy customer. Thanks Aries!
Unbelievably Smooth Service
Lori and Chris were absolutely wonderful in helping us prepare our site for the installation of our beautiful cedar gazebo which we purchased from Aries! To complicate our move we had them pick up our previously purchased Aries Spa from our old address and move and reset it on our pad 72 miles away before they assembled the gazebo. Justin and his move and assembly team did a fantastic job! In just a few hours they were all done. We have been enjoying our spa inside our beautiful gazebo for over a month now and we could not be more happy with it, The spa and gazebo are top quality products! Thank you to the Aries Spa team for your professional smooth service and great products! Glen and Doris Davis Davis on Morton Bed and Breakfast 412 W Morton St Denison, TX 75020 903-361-7433
Professional and great service
We love our spa and are very pleased with Aries. From the beginning we always felt like they told us the truth not what we wanted to hear about their spas . They educated us at time of sell about set up and maintainence. We get in our spa daily and are so impressed with how we feel . Thanks for your professionalism and concern for our satisfaction. We will always point people in your direction when considering a spa.
The whole experience with Aries was great. They are a low pressure sales shop. We visited them a few times before buying and the salesman was great about suggesting the right spa ( my boyfriend is 6' 5" so not any on will do). When it came time to actually complete the design (color and finish) he had great suggestions and was not trying to up sale us on everything.. which we greatly appreciated. After the sale - delivery was scheduled and they called to confirm and even offered an earlier date /time. The guys delivered when promised set everything up and went over the care of the spa with us. And they even cleaned up after themselves. I highly recommend them for the money and service you can't find a better deal.
Lori was awesome, very knowledgeable, friendly and always there if you have a question. Were loving our hot tub we got for a great price !
When my wife and I were considering who to go to to purchase an outdoor spa unit for our newly redesigned backyard area. We looked online at first and then we visited Aries Spas and found the experience to be very pleasant and informative. The friendly staff made us feel at home in the showroom and gave us plenty of time to look at all spa options. The ordering and installation process were just as easy. The spa fits in the area very well, and we've already enjoyed numerous relaxing spa moments in our new unit. A bonus for us is that this is a local company that we can go to in the future for any maintenance needs or repairs, over time.
Everything to Plan - Friendly and Prompt
Had been referred to Aries Spas by a couple of neighbors. Visited the showroom a couple of times to fully understand choices and requirements. Dealt with Lori who was very friendly, knowledgeable, and did not try to upsell us - was willing to spend all the time needed to answer all our questions. Once contract signed everything went totally as expected. Spa was completed and delivered ontime. Installation was quick and so far spa has operated exactly as we were told.
Professional and quality service
Every phase from purchase, ordering, set up and delivery was as promised and on time. Everyone was friendly, courteous, and professional. We love our spa and enjoy it daily.
Great customer service and quality
Buying from Aries was simple and easy. They build your perfect hot tub, set a delivery date, and keep it! We even had some rain a day before delivery, they got a little mud on the tires, but still delivered as promised. Our hot tub was everything we expected, and we are totally enjoying it!
Can be trusted
This is my second spa with these guys, and this second purchase is because we moved. It has been a great experience both times. No pressured sales, open honest help, very knowledgeable about their product. I don't waste my time writing these reviews unless they deserve my praise. I have no hesitation in recommending this spa company.
Five Star Product and Service
After several visits to the showroom, and many questions we made the purchase. Our spa was built and delivered on time, set up by excellent delivery men and NO problems encountered with its operation! We love our Aries Spa!!! We received great advice to select the size, type and options we would want for our needs. The spa is quiet yet powerful and the cover retracting assist makes spa use very easy. Very Very Happy!
Easy process, start to finish
The previous owners of our house had an Aries spa, I discovered this while looking through the FB photos. Anyhow, we are about 2 months into ownership and we are very happy with our purchase. We use the unit frequently and enjoy the many jet positions. Purchase was straightforward and easy. We picked the style, color, add-ons and about 2 weeks later, it was ready for us. There was no pressure to buy additional items or upgrade based on what was already included. Maintenance is simple and shortly after delivery, my wife had a question which they were able to answer quickly. An initial amount of supplies are included, but they also have plenty of supplies for you to purchase if you want to go to their store. Overall a great product.
Super customer service!!
We just bought a new spa from Aries and it was losing water. The SAME day we called, they sent out a tech - and we are an hour away. Come to find out, it was NOT a defect, it was an error we had made. Newbies!! The tech was great - showed us our problem, corrected it right away. Not only did we have great service BEFORE the sale....but now AFTER!!!
Friendly People; Great Price
We recently purchased a hot tub from Aries and absolutely love it. We visited the showroom a few times and each time the salesmen were very nice and knowledgeable. We compared prices and value with other brands and Aries beat the competition each time! Delivery was quick and the men were very helpful in getting our spa set up. We love knowing our spa was built near our hometown and that we have local service when needed. Thank you Aries for making our spa buying process a breeze! Our only regret is not buying one sooner!!!!
Good friendly quick service
I was referred by a friend. I had a very defined space to work with and we looked at all the different spa manufactures. Aries worked with me and wife to give us an outstanding spa. As they are a factory direct we were able to add all the different jets we wanted. Great experience and highly recommend them.
We and grandchildren love our Aries spa
Staff at Aries was incredibly accommodating. Chris even came to my house to assess the area through which the spa had to pass helping me select the largest spa possible with only inches to spare. I was needlessly anxious about the tight squeeze for weeks after placing the order for fear there would be a problem. Aries continued to assure me the delivery team could handle it and in fact they did so with ease! Even after delivery, I contacted them with questions regarding the maintenance of the spa and again, they could not have been nicer or more helpful. And perhaps best of all, my research prior to making the purchase rendered results reflecting the Aries spa to be a good value and great quality.
Knowledgeable and friendly
Lori was a huge help when selecting our spa - we thought we knew which spa we wanted when we went to their facility but Lori provided details about the spa so we realized it wasn't for us. We selected another spa and received many extras with our purchase. The spa was delivered and set up as they promised. We enjoy it everyday! Thank you Lori and Aries Spa
Outstanding selection, Professionalism and Customer Service
We were attracted to Aries Spas from a referral in the pool industry in Dallas. From the moment of the first phone call to our order and installation we knew we were working with a quality business. The spa setup was kind of tricky but the crew navigated each challenge with skill. We highly recommend them to others.
Quality product and service
We have been customers for over 20 years. The product is high quality, service is very professional, service technicians are very knowledgeable, friendly and reliable. We absolutely love our jacuzzi and gazebo.
Hot tub purchase
Best experience I have had with another company in a long time. I highly recommend this organization.... The order was fast and easy, the price was very fair and reasonable, the craftsmanship is excellent, the delivery was unbelievably fast....
Quality Product, Friendly, Knowledgeable
Lori Williams was our sales consultant. She was very knowledgeable and quite friendly. One of the most impressive things was that she even steered us away from adding extras that we could get elsewhere much cheaper. The delivery team did a great job setting up our spa, especially with limited space. Overall, a fantastic experience!
Great product and service
Our spa was delivered on time and exactly as expected. Quality is evident and the staff are very knowledgeable and answered all of our questions. We've had our spa for a few weeks now and love it!
Everything went exactly as promised experience was seamless
Everything went exactly as promised experience was seamless. We compared pricing and found the pricing to be favorable for people to be friendly the delivery happened exactly what it was supposed to happen whebt off without a hitch good.Not a bad word about the experience. We love our spa
We just had to replace a 13 year old Aries spa and we did not even look anywhere else! Their product and service is second to none. Our new unit is the same model as our old one with all of the upgrades, second pump and more jets, they have done to it including the foot pod. If you are looking for a new spa go see Aries
Great Service and Very knowledgable about their spas
We looked at a couple of places for spas but Aries stood out by far as the most accessible, helpful, no pressure and knowledgeable. We loved the selection and ability to customize our spa to exactly what we wanted. The size is perfect. Being able to set up each section with just the kind of jets we need really makes a difference. The questions I have had since set up have been answered promptly by Lori and MIke by phone and we are loving our new spa. Highly recommend this local company! The price is fair and the service is outstanding! They also suggested an electrician, A-Electric, and he is just wonderful as well. Overall great experience!
Everyone involved from sales to install were very professional. We are enjoying every relaxing moment!
From the order to the delivery; complete perfection. We could not be happier. We thank the entire staff for such a pleasant experience. A special thanks to Lori for answering all of my questions.
Amazing group of people
The entire process with Aries was as easy as it gets. No pressure buying experience and an awesome tub with all of the amenities for half of what we would have paid else where.
Best Spa we've ever owned.
This is our 3rd Aries Spa, and is the best we've had. This is the first time we've actually ordered specific jet placement to address our needs/wants. The jets for feet and legs are absolutely unbelievable. As always, the folks at Aries are why we continue to do business with them.
Staff was very knowledgable! The install crew was very professional and very efficient! We were up and running with our new spa in no time!
Great Service and a Great Product
Been planing for a hot tub for many years. After searching around I found that Aries met my needs. The hot tub I chose is huge and allows plenty of room for 8 people. 10 would be a little crowded for me. Knowing that Aries service team only works on their product insures a better response time in case anything were to go wrong with the hot tub. The service team was very nice to deal with and answers any questions you may have. I would refer Aries to anyone in the market for a hot tub.
Awesome product, incredible customer service
We purchased our Mystic Bay spa from Lori at Aries Spas and couldn't be happier. The showroom was great, allowing us to view/sit in all the various models (something you can't do with Costco) and pick the one that fit our needs perfectly. Throughout the process Lori was happy to answer our questions and we felt no pressure to buy. When we were ready to pull the trigger, the purchase and delivery were painless and fast. The spa arrived exactly as ordered in two weeks. When we had a problem with the unit (it kept tripping its GFCI breaker), Lori sent a service technician out the same day we called to diagnose the issue. The service techs and delivery guys were all incredibly friendly and offered advice on how to help maintain our spa. The issue ended up not being the spa at all, it was the breaker itself. Now we can soak our aches and pains away in our back yard oasis. Thank you!
Looking for a Spa
I had spent time looking around to find the spa I wanted. And something I could afford . This was a challenge because it was to much or the person was full of them selves. I was looking at the cost to be about $15,000. Right, it was like buying a car. Finally, Aries Spa and Pools, I don't remember how I found them but it was worth the trip. I got to design my 7 person spa from the color, trim and jets. I spent haft the price. My spa is 87"X87" 7 person and 7 different settings of therapist spa action. No joke, It's like going to the physical therapy. Oh you feel the difference. Ok, here is thing, don't be stupid, ask questions. the electric, get a electrician and check your home out first. Where are you going to put the Spa? is concrete or deck? Make sure what ever you do make it bigger than the Spa.... Why? Are you going to cut the grass, are you going to walk around the spa, how about long time investment? Think about be fore the delivery. Look, I'm in construction so I thought this through and that is why I'm taking the time out to tell you this now. I have 4 teenage kids, I was looking for away to keep the kids around the house with there friends, home out of reach of trouble. That was my main reason for the Spa, ok, for me too. My experience was golden. Customer service, delivery, after the about a week a phone call and email to check up on the service and the price. Thanks from a happy customer, Sean The Colony TX
Love our Hot Tub and Aries
After choosing our spa....I was uncomfortable because I felt like I had not shopped enough. I started talking to friends and neighbors and came across at least 6 different people who either currently own an Aries Spa or have in the past. There were no negatives from anyone...not one. The process was easy, their showroom is great, plenty to see and hundreds of options with colors, jets materials etc! Know what you are getting! These people have been here a long time and they are going nowhere! They may not be the cheapest but they stand by their product.
Very Professional, Nice To Work, and Great Product
I was very happy overall with my experience with Aries Spas. The sales, installation, and administrative folks were all very nice and easy to work with and provided helpful information since this is my first spa to own. So far I'm very happy with the spa itself, except for being a bit noisy engine operation...since it's on a rooftop deck, that's a consideration I didn't think much about, but getting used to it over time. Spa works great and looks very nice!
3rd Hot tub we purchased from Aries Spa. as usual great service delivered on time exactly the way we ordered it. We Love it.
I would suggest anyone that wants a spa to get it from Aries Spas , great group of people and a great product , everything was just like they said it would be and it was finished and delivered a lot sooner than they told me it would be.
Overall wonderful experience
Amazing. Hard to say much more. Had a hot tub at our old home in another state, decided to leave it as the company we bought it from said not to transport it. Purchased our new home without a hot tub and almost immediately started to search. Looked at MULTIPLE models and many locations/shows. Did a great deal of research, then happened to casually ask someone in the pool business. His response, "stop looking and go see Aries Spas -- don't even consider buying from anyone else." We are glad we did. Traded a few e-mails with Lori, then went into the showroom and met Mike. Like others have said "no pressure." We started talking to them in November, made he purchase in April after Mike referred us to a great electrician. Mike was so patient in explaining all the options, made recommendations, but definitely had our interest and budget in mind. Delivery and install couldn't have been smoother. Pete and his team were fabulous. Did a great job of talking me through the differences between my old hot tub and this one. Talked about what was important to maintain long-life, maintenance, etc. Everything was flawless. We could not be more pleased. I believe we got much more spa for our money this time around. Highly recommend Aries Spas and have already done so. Thank you!
We love our new Aries spa! Excellent customer service and installation. I would recommend Aries to all who are thinking of buying one.
Very happy customer
Lori was great. She is very knowledgeable. We started looking at hot tubs a while back and she was never pushy. Aries delivered on time and the crew that set up the tub was great. Would recommend to friends and family.
ANOTHER SATISFIED CUSTOMER
We just wanted to take the time to thank you for your help in replacing our spa. Our old spa was an Aries spa and had seen better days. We did go to a spa show in Arlington but got out of there as quick as we could due to hi pressure sales. We headed directly over to Aries to just look but after we got there the personnel there were so easy to work with that we ended up buy a new spa and gazebo. There was virtually no hi pressure sales and they didn't try to sell us more than we wanted. They definitely know their product! Thanks much Mike & Lori for all your help. Also they hauled our old one away and delivered new one exactly when WE needed it. It only took them about 2 hours to put up the gazebo & get us going! They were a pleasure to do business with. No surprises!
Spa buying experience at Aries
They were friendly, went above and beyond to deliver and set up. We love our new hot tub
Best buy ever
We bought a spa from Aries in 1997. It went with house when we sold. It was time again and we did check with a number of other companies but Aries came out on top. We also bought one with a cabana. Timely install and they did agreat job. Use it at least once a day. Sometimes 2 or 3 We love it.
High quality custom built spas with expert advice at a great price!!
Awesome company to deal with. Been in business for a long time. Great prices and customer service. Quality custom built spas. Fast delivery. Financing available. Local Texas business. Proud to be a customer!! We shopped all around for a spa that would fit our needs. Both locally and on the internet. We looked at spas that were double the price but did not have the features we were looking for. Aries Spas just happened to be local so we stopped by their showroom. They had several models on display and ones we could wet test as well. Lorie listened to our needs and was able to custom build a spa to fit both me and my wife's requests. No high pressure sales tactics here. We ordered it on a Saturday and they custom built it, delivered and installed it the next Saturday. The other companies were usually 6 weeks out on delivery. Great financing plan options also. They even built a very solid platform to set it on in the back yard. We could not be happier with our purchase and the service we received. We later found out that several of our neighbors have had Aries Spas as well and they have all been happy with them even after 15 years.
My experience with Aries was very refreshing. They went above and beyond in making sure my spa placement would work. It was delivered on time and set up efficiently. The spa has been in use for about a month with no problems at all..
It didn't get any easier than this!
My husband had gone by to check out the hot tubs earlier and was impressed with the product, the knowledgeable sales person and the fact that they are a local company with a good reputation. I went by to see the hot tub he picked out. Talked with another person who helped me with my questions and I then decided to purchase the hot tub, made a few more decisions and the whole transaction took no more than 20 minutes. That's my kind of efficient, simple, uncomplicated way to do business. They worked with my schedule for installation. The installers were on time, friendly, knew what they were doing and very fast at getting the hot tub installed and running. The only thing I wish I would have known beforehand was more detail on the electrical requirements. I had to have the electricians back out after they left to fix my electrical box because it had not been done correctly but other than that everything went smoothly.
This is our second spa from Aries. We bought our first one over 25 years ago and it stayed with the home we sold. There was never a need for a service call and we enjoyed it for probably around 7 years. Now, we have a pool and it used to have a spa - that we rarely used. While planning a recent renovation to our pool & backyard, we realized how much we missed our hot tub. Our pool spa (which didn't even have jets) has now been converted to a tanning ledge and we have our new hot tub under a large pergola. We have already used it more than the pool spa and we've only had it a couple of weeks. Aries custom builds each spa and it was ready in less than two weeks. It was delivered & installed on the day it was promised and we were in it the same day!. It looks great and we would highly recommend Aries to everyone. The pricing is very competitive and the staff are friendly, knowledgeable and helpful.
Very helpful, friendly and knowledgeable. We absolutely love our spa. The customer service was excellent The guys that installed it were great. Overall experience was off the chain!!!
No high pressure sales at Aries Spa. Lori Williams was great to work with and answered all of our questions. From start to finish this was a great experience. We advised Lori of the date we needed the hot tub and the delivery was on time and the techs provided excellent service and instructions on the operation of the hot tub. Another plus was the price and knowing that Aries Spa will be around for service when and if it is needed. Beware of some companies that do not provide service to their spas.
Fantastic, best idea ever. Thanks. The price was right and the service was far better than all the other hot tub manufactures. I highley reccomend ARIES to any one looking for a good deal on a fantastic hot tub.
ARIES SPAS is a great company. From purchase to delivery, everything was provided just as promised. My wife and I couldn't be happier with our new spa. Lori Williams is always there to answer any questions you may have and is a delight to deal with. Don't buy from some fly by night internet company who won't be there a month from now. Aries has been around for years and will be there for anything you need in the future.
This was my second spa purchase from Aries. Their spas are quality products backed by superior service and support. I got expert help in selecting my new spa design, and I could not be more pleased with my new spa. The whole experience from choosing a spa design to installation to service is outstanding. I highly recommend Aries Spas. Be assured that customer care does not end with installation. You will receive excellent product support throughout the life of your spa.
Sittin in my Hot Tuuuubbbb!
Great service from the start. Rapid fabrication. On time delivery and installation. Perfect spa for our back yard. Thank you Aries Spas
Great Spas, Great Service
We purchased both hot tub and gazebo from Aries earlier this year. Both units were professionally installed with no hiccups. Due to unusually heavy periods of rain this year, we had to continually postpone the concrete pour for the new slab. The folks at Aries were most accommodating and worked with our ever-changing schedule. Got water issues? Ask for Lori, the Water Doctor. ;-)
Bling Blinky of TEXAS Shout Out: ARIES Spa AHHHHH YES!!!
Great service and very helpful with our questions and concerns after install of our Hot Tub. We needed help in getting our spa chemicals correct and balanced and other questions were addressed also. We feel that Aries Spa will always be there when we need them.
The Packett's of Rockwall
the delivery guys did an awesome job and both was very nice. We love our spa we have been in it every night since it was delivered. I would recommend Aries Spas to anyone that wants a spa!!!! 100% satisfied.
Above and Beyond
We received our new hot tub right on schedule. The placement was a challenge that the delivery team conquered quickly. Thanks guys for your hard work and making it happen.
This the best experience we have ever received on any purchase! !!! Lori was great on the initial visit and the delivery was perfect. Thanks to everyone at Aries Spas.
Loving our Hot Tub!
We shopped around quite a bit before finding Aries. Once we made the trip to Rockwal, we were so impressed how everything is done on site and we had the ability to build our Hot Tub to our specifications. We also felt Aries provided the best value along with the nicest looking Hot Tubs we had seen. On our installation day, the installers found it quite a challenge to get the Spa to our backyard, but handled it in a very professional and precise manner. We are in our Hot Tub almost every evening after work, and loving every minute of it.
Great service and delivery.
We love our Coronado hot tub from Aries Spa. The staff, particularly Chris were so great in helping us customize our hot tub! Aries offers top quality hot tubs with great friendly service.
Best Spa, delivery and set up ever
It took just a few minutes for the delivery team to have our awesome spa in the perfect location on our pool deck.We were taught how to operate the spa controls in just moments and love it. It runs perfect,it is easy to use and heats to the perfect temperature. I can lift the lid and be in the hot water enjoying the water jets with no effort. Its just as easy to close down the spa after a nice soak too. I am thrilled with this purchase from Aires Spa and will continue to do business with them in the future.
We Love Our Spa and the Support We Received
Aries Spa has provided exceptional customer support from the moment we walked in their store 2 1/2 years ago to this day. They designed our personal spa, delivered and installed it with the highest professionalism, and even advised us a few months ago about water quality and treatment. The options they advised us to buy (cover and lifter, ozone water purification system) were spot on and we would never buy another spa without those options. If we move to another location in DFW, we will definitely buy another spa and we will definitely buy it from Aries!
The best around!
Aries is not only a locally made and sales for the best spas; they have the best staff. They are all affordable and amazing quality. I did a lot of research before we found Aries. .. Lori, who was not only wonderful to work with but who really believes in her spas, she made the process quick and painless . set up was professional and done beautifully. We enjoy our Spa so much.. There is nothing like it. Thank you Aries!
Really good customer service!
The people at Aries Spas are very knowledgeable and personable. They were able to help me get exactly what I needed. I recommend them for their excellent spas -- they've been building them here is Texas for ages -- and follow up.
Great Experience. First Class Company.
The overall transaction was excellent. Was actually able to visit while my spa was under construction and personalize the placement of the jets, I have back issues and this was a big plus. Customer service is first class. Ordered about a month ago it was ready 1 July (they went out of there way to make sure it was completed for the july 4th weekend). They have come out 3 times since to help me tweak it and install a hydraulic lift (I changed my mine and wanted it after the purchase). Nice to see a company that actually cares and goes above and beyond to satisfy a customer. AAAAAA+++++++++
Love our Hot Tub
We had a wonderful experience with the whole process of purchasing our Spa.They were very professional, courteous, very informative, and very respectful of our needs and wants, I would recommend Aries Spas to any number of my friends and family, very satisfied with the whole process.
Great People, Great Company, Great Product
We really like our new spa (our old one was an Aries, too) and feel like the People, Company and Product are all first-rate. And, it was nice that the price was terrific also!
3rd time around
This is our third Aries spa. Our first was the Monte Carlo, circa 1994. When we moved we purchased another Monte Carlo around 2000. And now we are the proud owners of a Coronado. Lori has been the go-to expert for all three purchases. She and the entire staff at Aries provide excellent customer service. The fact that they mold their own shells with Lucite Acrylic means they truely build your hot tub from start to end. Locally owned/locally produced... a winning combination!
Best service, Price, and Product
After reviewing many options over the last couple of years, it was a well-researched decision to go with Aries Spas. Lori has been knowledgeable, friendly, helpful, and patient with the process of our novice voyage into becoming spa heads. We are delighted with every aspect of doing business with Aries Spas and will recommend them to anyone who cares about quality across the board. Many thanks!
Love our spa!!!
This is the second spa we have purchased from Aries Spa and we have not been disappointed.
Aries is the best spa retailer around. I bought a spa from Aries 4 years ago. It was one of the best purchases I've made. The company was wonderful to work with. They promptly delivered my tub and went above and beyond to stay and answer all my questions and concerns. Even to this day when I have a question about my spa, I can pick up the phone, call, and get a my question answered and recommendations if needed. The staff at Aries are extremely knowledgeable and helpful. I would highly recommend Aries spas if you are in the market for a spa.
The product itself is great, but the service I was expecting left a little to be desired. That is the main reason I went with Aries. No one showed us how to use or maintain the spa...only a manual. I was very disappointed. Even though we had had a spa before, I was expecting our sales rep or a knowledgeable rep to show us how to properly maintain for the max life of your product.
Hot Tub Settling
Lori, we bought a hot tub recently from you (installed Oct 8, 2013), which replaced an older tub purchased from Aries 17 years ago. You delivered it and installed it on an existing base framework. This tub is slightly smaller (Coronado) than the first (Montego Bay.) The installers shored up some of the framework, and asked I buy plywood to place on the framework as extra strength, which I did. The lead guy on the installation assured us the framework, after he installed it, was absolutely good and that the spa would remain level. I'm about to re-deck the frame around the hot tub, and my wife noticed it appeared to be lower in one corner. I put a 4-ft level on it, and one corned is 1" lower than the rest. We're concerned that it may continue to lower, or that it may affect the spa's shell. We would like to know what we should do before re-decking. We look forward to your response, so we can begin our work.
I have purchased 2 tubs from Aries in the past 8 years. The first one in 2006 at the Fair and the second this year. The first is still running great and at one of my rental houses and the second is fun as always. Lori has been there for us on both purchases and is a wiz at the service/maintenance questions. Wouldn't go to another shop for sales or service.
Recently purchased an Aries spa in Rockwall, absolutely love it! Great company to work with! Very helpful & friendly. It was delivered & setup ahead of schedule. Would highly recommend them.
My third Aries Spa
The decision to buy an Aries spa was simple. I shopped other spas and for price and quality, no one came close.
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